- Price Savings With No Processing Fees
- Reserved Block Seating
- Early Access
- Scoreboard Recognition
- Customized Flyer and Web Link
- Invitations to Special VIP Events
- Presale Access to Select Arena Shows
FREQUENTLY ASKED QUESTIONS
Q: What is considered a Kings Groups outing?
A: A Kings Groups outing begins with the minimum purchase of 20 upper level tickets or 10 lower level tickets.
Q: What is a Fan Experience and how do I book one?
A: Fan Experiences are exclusive events for Kings Groups that are designed to provide great Kings memories for your group. To book a Fan Experience, please contact your personal Group Account Manager or call the general ticket line at 888-91-KINGS. There is a minimum spend requirement for each experience.
Q: Once I’ve booked a Fan Experience, when do I receive details?
A: Upon reserving your Fan Experience, your personal Group Account Manager will explain details of the experience itself, as well as the minimum spend requirement, number of participants and any other requirements. Seven days prior to your game, you will receive full logistics and standard operating procedures to share with the members of your group.
Q: How and when is my Kings Groups payment due?
A: 25% of the total amount will be due 60 days prior to the game, 50% will be due 45 days prior to the game, and your account must be paid in full 30 days prior to the game. Games in October-December are not eligible for the payment plan and must be paid in full 30 days prior to the game. If you don’t meet the payment deadlines, the tickets and Fan Experiences for your group will be voided and the seat locations will be released to the general public. All tickets purchased are non-refundable.
Q: When will I receive my Kings Groups tickets?
A: Upon full payment, your tickets will be mailed to you. Alternate arrangements may also be coordinated with your personal Group Account Manager. Tickets are printed 30 days out from the game.
Q: What happens if our group does not reach the minimum spend requirement for the Fan Experience we have reserved?
A: The Sacramento Kings Group Sales Department reserves the right to release the Fan Experience you selected if your group does not reach the minimum spend requirement.
Q: Am I able to add more seats to my original order if needed?
A: Although it's not guaranteed that additional tickets will be available in your group's location, additional seats may be purchased after your original order. Please Note: Tickets are subject to availability and could be at a higher rate.
Q: Are cameras/camcorders allowed?
A: NBA policy strictly prohibits the use of still photos or video footage for commercial purposes without the express written consent of the NBA head office.
Cameras containing detachable lenses are not permitted into Golden 1 Center.
Video cameras, and taking of video with other devices, are prohibited. We reserve the right to disallow cameras that, in the opinion of management, will be used to produce professionally marketed images.
Tripods and other equipment that could pose a tripping hazard are not permitted.
Standing or positioning oneself in order to take pictures in a manner that obstructs the view or enjoyment of the event by others is not permitted.
Q: Is wheelchair accessible seating available for Kings Groups?
A: Yes, to arrange wheelchair accessible seating, please contact your personal Group Account Manager at 888-91-KINGS. Please Note: Seating is subject to availability.
Q: What time do doors open for Kings games?
A: Arena doors open approximately one hour prior to tipoff.
Q: Why are some games listed as unavailable for Kings Groups?
A: Unfortunately, we are unable to offer group tickets to our highest demand games, specifically 10/27/16 vs. the Spurs (Opening Night), 1/8/17 vs. the Warriors, 1/13/17 vs. the Cavaliers, and 2/4/17 vs. the Warriors. You are welcome to buy individual tickets to those games when they are made available to the public, either online at Kings.com/Tickets or at the Golden 1 Center box office. Please note that individual buyers are limited to eight tickets per game. If you’d like presale access to individual tickets, be sure to sign up at Kings.com/EarlyAccess.
Q: Can I purchase Kings Group tickets for any 2016-17 game?
A: Group tickets are available for most games during the 2016-17 season. Unfortunately, we are unable to offer group tickets to our highest demand games, specifically 10/27/16 vs. the Spurs (Opening Night), 1/8/17 vs. the Warriors, 1/13/17 vs. the Cavaliers, and 2/4/17 vs. the Warriors. You are welcome to buy individual tickets to those games when they are made available to the public, either online at Kings.com/Tickets or at the Golden 1 Center box office. Please note that individual buyers are limited to eight tickets per game. If you’d like presale access to individual tickets, be sure to sign up at Kings.com/EarlyAccess.
Q: Does my child need a ticket?
A: Children two years of age or older must have a ticket in order to enter the arena. Children under two years of age may enter without a ticket, but must sit on a parent's/guardian's lap.
Q: Can my group bring outside food or beverages into the arena?
A: Outside food, beverages, coolers, bottles and cans are not permitted in the arena.